Conversations that Matter

Conversations that Matter

It’s one of the biggest business challenges global operators face today, fighting fraud and beefing up network security. It’s also a problem that no single operator can tackle alone. With that in mind, GSMA started the FASG, its Fraud and Security Group by combining its legacy fraud and security working groups. It’s here that fraud and security specialists from around the world come together to have fruitful conversations, and work towards mutual solutions to the most complex fraud and security threats facing operators today.

Mobileum sponsored this year’s FASG meeting; FASG #11. The meeting took place in Tokyo on May 15-17, and tackled security and fraud issues from a myriad of different viewpoints. This year’s docket contained technical discussions on subjects such as 5G security, roaming frauds and emerging mobile security threats, just to name a few. On the more practical side, there was a deep dive into areas like building a proactive security and fraud culture, management strategies and key policy issues.

It is now increasingly obvious why the GSMA merged its fraud and security groups. I presented on “Combatting the threat of signalling generated voice fraud” which neatly summarises why fraud and security specialists must work together. 

At FASG #11, there were certain overarching themes weaving their way through the conversations during the week. One of them was the ever-increasing role of advanced analytics, which is having a profound impact across the entire telecoms industry. Big data, predictive analytics and AI are all driving change within the security and fraud space right now. It’s issues like these that Mobileum is proud to be driving. In fact, Mobileum’s Gary Miller recently addressed in VanillaPlus why it’s finally time to take seriously mobile security threats such as SS7, Diameter, and GTP, which he points out are, “very much the elephant in the room that’s been hiding in plain sight.”

There was a lot of discussion around how operators can use AI to confront the daunting challenges operators face, such as being a proactive, rather than reactive, in dealing with known and unknown threats within their networks. For example, by using machine-learning-based analytics platforms, operators can receive real-time analysis of the massive amounts of data that they deal in, spot threats beyond their network, and have access to forensic tools to help make sense of it all.

Now I’m about to be a little bit naughty. It is never good practice for one vendor to criticise another one. But, for those of you that know me personally, you will know that I can’t resist sharing a good story. During this event one vendor presented on a particular type of fraud – to preserve their anonymity I can’t give more details. By the end of the presentation it was clear that they offered a rules based, pattern identifying Fraud Management System from the early 2000s. A question was asked, “there’s no mention of Artificial Intelligence or Machine Learning in your slides. Do you support it?”. Despite this vendor not mentioning those terms once either verbally or in their slides, they affirmed that these technologies were a core part of their solution. Really!? The lesson is, it’s a whole lot easier to talk about Artificial Intelligence or Machine Learning than to actually implement it. We at Mobileum have spent years developing our proprietary technology and naturally we’re very proud of it.

But anecdotes aside , the reason FASG is a top event to attend for fraud and security professionals, and why we’re delighted to be a sponsor, is because it’s where the most candid talks in the industry happen. This is where the agenda for the industry is set. Let’s continue to drive the conversation forward, together.