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 Tags: Telecom Trends

Happy New Year!

For the past decade, 2020 has been viewed as a pivotal moment in the telecom industry. A time when 5G and IoT would become more than marketing hype. But new technology and increased complexity also bring hidden risks and new challenges.  As the world embarks on this exciting new decade, at Mobileum, we have been preparing as well.

The past 18 months have seen exciting growth at Mobileum, including the acquisitions of Evolved Intelligence and WeDo Technologies. This strategic combination has resulted in an organization that is truly greater than the sum of its parts.  Today, our product portfolio supports 750+ customers; the equivalent of three out of every four communications service providers (CSPs) in the world are using Mobileum’s solutions. Through our integrated product portfolio, our mission is to deliver active intelligence that empowers CSPs to improve the customer experience, increase revenues, reduce fraud, and protect their networks.

As CSPs have evolved to become digital service providers, never have they been privy to so much data about their network, business, and customers. However, their ability to capitalize on the intelligence hidden within all this data has been impeded. That is, until now. Mobileum’s Active Intelligence platform enables CSPs to capitalize on the burgeoning flood of information coming from on-network and partner data by connecting intelligence with real-time actions happening on the core network. For example, with Mobileum, CSPs have the capabilities and network insights to improve the roaming experience for their customers, better detect network security threats, and reduce instances of telecom-related fraud - faster and more effectively than ever. 

In the 2020s, these will be critical challenges to address, because:

  • IoT devices are expected to increase network roaming by 20-30% by 2022
  • Network security breaches rank as one of the top three reasons customers will churn
  • Global telecom fraud is a constantly evolving and costly threat - comprising ~2% of total CSP revenues.

Mobileum’s vision for Active Intelligence will significantly move the needle - from how CSPs manage these challenges reactively today, to a more proactive approach in the days ahead; providing the capabilities for CSPs to predict and prevent these risks from ever materializing. Mobileum’s cutting-edge analytics-based roaming, security, risk management, and business management solutions are embedded with AI/Machine Learning and Deep Learning capabilities. This, paired with our market-leading industry expertise, will allow our vision to become a reality.

If your 2020 resolution is to take your network intelligence to the next level, contact us to learn more about how we are doing all this and more today, for over 750 network operators around the world.

If you want to know more, please contact us.

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