In 5G standalone (SA), operators will need to monitor and manage QoE across user devices, radio access, and core networks, including the mobile edge, as well as across various applications running nationally and internationally. Creating a holistic view of network performance is the only way to fully understand the context of the device and services provided, to ensure that SLAs are met, and that services are delivered as intended. For example, even though both 4G and 5G applications support video services, there are vastly different QoE requirements for mission-critical video applications like remote surgery, as opposed to what would be required for a simple video conference. In other words, context matters. But gaining this context requires greater intelligence within the network.
This article has been published on Connect-World (https://connect-world.com/north-america/, March 1, 2021)