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Are Telcos Responsible for Protecting Citizens from Fraud?

AI/ML  Security & Risk  Regulatory & Compliance 

Telecom-driven fraud is especially dangerous due to its interconnected impact. Scammers no...

Harnessing Advanced Analytics to Mitigate Roaming Revenue Loss

Customer Experience DNA (Deep Network Analytics)  Network & Connectivity

With the advent of 5G and travel surpassing pre-pandemic levels, the international roaming...

6 Key Reasons a Risk Catalog Can Serve as Your North Star

Security & Risk  Regulatory & Compliance 

“My risk landscape is getting too big to manage. Prioritizing all the risks and building a...

When AI Assistants Meet Telco Operations

AI/ML  Technology Evolution & Innovation BSS/OSS 

AI, in its different forms: predictive, descriptive, prescriptive, or generative, as well ...

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5G Customer Experience Data Monetization

As 5G technology continues to revolutionize mobile networks, providing seamless and high-p...

The Rise of Phone Verified Account (PVA) Fraud: A New Threat to Telecom Operators

Security & Risk  AI & Analytics

Last month, I had the opportunity to attend the GSMA FASG #31 meeting in Johannesburg, whe...

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