Subscriber Experience: A Strategic Imperative for the Digital Era
Superior customer service has always been a strategic objective for Communications Service Providers...
Back to the Roaming Future – part III
As with the film Back to the Future, this blog comes in three parts. If you missed part 1 or part 2,...
Stephen Ornadel | 3 October 2022Back to the Roaming Future – part II
In my last blog, I shared some insights and material from a roaming conference that took place in 19...
Stephen Ornadel | 22 September 2022Back to the Roaming Future – part I
It has been a long time since I wrote my last blog, partly because work has been hectic. Now that I ...
Stephen Ornadel | 16 September 2022Entertainment 10 X Roaming 0 — An unthinkable scenario for VIP roamers attending the World Cup 2022
The world’s most prestigious football tournament in Qatar is set to be the most expensive FIFA World...
Carla Araujo Scholz | 9 September 2022Emergency services down… Every second counts!
On November 11, 2021, both fire and police emergency numbers completely failed in major cities in Ge...
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