Dan Baker, research director of Technology Research Institute, is a master at simplifying the many complex telecom industry issues. A few days ago he did it again with an epic 365-page report, "The Telecom Business, Fraud, Cost, & Revenue Assurance Market and State of the Practice".
This report is a must-read if you want to understand the complex, interrelated operational concerns in the world of telecom and how they all logically fit together.
As Dan says in a recent blog about the report , the primary question in Telecom Business Assurance is fundamentally simple: ‘How can I protect and enable the business to grow by identifying errors in operations and minimizing partner and fraud-related costs?’. The report depicts the many genres/parts/pieces of this question in their “Telecom Analytics World”.
Of course, the problems you are trying to solve with your data will definitely vary depending on what part of that globe your organization chooses as its specific focus area. Is your organization focused on revenue optimization and leakage detection or have you prioritized cost/routing management? The data in these areas have very different languages and require unique tools to maximize their overall value.
The Telecom Business Assurance world is complex but can be very rewarding if you can conquer it. Kudos to Dan for marshaling all of this (and much more) into a single report!
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